ReplyFirst Blog

Plain answers on missed calls, answering services, and AI receptionists — written for BC trades.

AI receptionist vs human receptionist: which is right for a trades business? — What each one really costs, what each one handles, and the honest pick for a small trade.
What does a missed call really cost a trades business? — The real math on the calls ringing out while you're under a sink or up a ladder.
What does an answering service cost in 2026? — Per-minute vs flat-rate — and which one actually works out cheaper for a trade.